Consumer Advisory: Insurance Tips for Coloradans Affected by Wildfire Evacuations
As a financial planner, I understand the challenges that come with sudden evacuations due to wildfires. Here are some important insurance tips to consider if you are affected.
Recent Wildfire Activity in Colorado
Several wildfires have prompted mandatory evacuation orders across Colorado, including the Alexander Mountain Fire in Larimer County, the Stone Mountain Fire in Boulder County, and the Quarry Fire in Jefferson County. Pre-evacuation orders are also in place due to the Twin Forks Fire and Currant Creek Fire. Given the ongoing threat, it’s crucial to be prepared and understand your insurance coverage.
Immediate Actions to Take
- Ensure Safety: Prioritize the safety of you and your family. Secure temporary housing if necessary.
- Contact Your Insurance Agent or Company:
- Inform them of your current location and provide updated contact information.
- Clarify your coverage specifics and ask for assistance with any claims questions.
- Inquire about your deductible and whether it applies to Additional Living Expenses (ALE).
- Confirm if ALE coverage has a waiting period or if it applies only with actual home damage.
- Seek help with lodging options.
Understanding Your Policy
- Coverage for Evacuations: Most property insurance policies cover ALE if you’re under a mandatory evacuation order due to a covered peril.
- Reimbursement Details: Policies typically cover the difference between your additional living expenses and normal living expenses.
- Policy Limits and Conditions: Be aware of your policy limits, deductible, and any waiting period for ALE coverage.
- Verify Coverage: Double-check with your insurance agent or company about your specific coverage.
- Keep Receipts: Save all receipts for expenses that may be reimbursed if you file a claim.
If Evacuated or Displaced
- Document Expenses: Keep receipts for all expenses, such as restaurant and hotel costs, incurred due to displacement.
If Under a Pre-Evacuation Alert
- Evacuation Plan: Identify lodging options with family, friends, hotels, or shelters and plan for pet shelters if needed.
- Document Valuables: Take photos or videos of your personal possessions, especially valuable items. Use your insurance company’s smartphone apps to streamline this process.
Returning Home After the Fire
- Start the Claim Process: Contact your insurance company or agent immediately if your property has been damaged by fire or smoke. The Colorado DOI Consumer Services Team can assist if you need contact information.
- Document and Mitigate Damage: Take photos of the damage and protect your home from further damage by placing tarps on roofs or boarding up windows. Avoid starting repairs until you have guidance from your insurance company.
Know Your Policy
Even if you’re not currently threatened by a wildfire, familiarize yourself with your property and auto insurance policies. Understand what’s covered and what isn’t. Contact your insurance agent or company for clarifications. The Colorado DOI is also available to answer any questions about insurance policies, claims, or contacting your insurance provider.
Contact Information
For assistance, reach out to the Colorado DOI Consumer Services Team at 303-894-7490 or DORA_Insurance@state.co.us. Visit doi.colorado.gov for more information.
About the Division of Insurance (DOI)
The Colorado DOI, part of the Department of Regulatory Agencies (DORA), regulates the insurance industry and assists consumers with insurance issues. For more information, visit doi.colorado.gov or call 303-894-7499 / toll-free 800-930-3745.
About DORA
DORA is committed to maintaining a fair and competitive business environment in Colorado. For more information, visit dora.colorado.gov or call 303-894-7855 / toll-free 800-886-7675.
