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Kevin Taylor

AI at the Point of Use: Where Software, Health Care, Finance, and Consumers Meet the Machine

AI investing is often described through the companies that build models, chips, or data centers. Those layers matter, but they are not the end market. The economic payoff appears when AI is embedded in the software, workflows, and products that people use to make decisions, complete tasks, and serve customers. This article is Post 7 in our eight-part AI investment series. The series anchor overview in Articles and News explains the full value chain. Within that structure, the progression is AI Intelligence → AI Applications → Physical AI. This article focuses on AI Applications: enterprise software, health care, financial services, advertising, and consumer products that place AI directly in front of end users. The distinction is important. AI Applications are the layer most directly connected to economic output, but they are also where investors must determine whether a product creates durable value or simply adds a temporary feature. Why Applications Are the Payoff Layer The application layer converts technical capability into measurable business outcomes. It is where organizations can potentially use AI to: Increase employee productivity Automate repetitive administrative work Improve customer acquisition and retention Reduce fraud, errors, and operating costs Accelerate research and product development Improve pricing, underwriting, and other decisions Create new services that were previously impractical This layer touches the economy more directly than any other part of the AI value chain. A model may be technically impressive, but its investment relevance ultimately depends on whether customers pay for it, use it repeatedly, and achieve a return that exceeds implementation and infrastructure costs. The most attractive applications generally have three characteristics: They are integrated into an existing workflow. AI is more valuable when it operates inside a customer relationship management system, electronic health record, underwriting platform, advertising exchange, or productivity suite. They use proprietary or difficult-to-replicate data. Context from transaction histories, clinical records, business processes, or customer behavior can improve performance and create switching costs. They produce measurable outcomes. Revenue uplift, reduced claims expense, faster documentation, lower fraud losses, or improved employee throughput are stronger indicators than an AI label. This is the central investment question: Does AI improve the economics of the application, or is it merely being added to maintain competitive parity? Demand Drivers Across the Application Layer Enterprise Software AI is being embedded into productivity suites, customer relationship management, enterprise resource planning, cybersecurity, developer tools, and back-office systems. Common applications include: Drafting and summarizing documents, emails, and meetings Generating and testing software code Recommending sales actions and automating customer records Processing invoices and reconciling accounts Forecasting demand and managing inventory Detecting cybersecurity threats Coordinating multistep workflows through software agents The commercial model is still developing. Vendors may charge separately for AI copilots, include AI within premium tiers, or use AI to increase retention and pricing power across an existing platform. Large software companies such as Microsoft, Salesforce, ServiceNow, Adobe, and Oracle are representative examples of incumbents embedding AI into established products. AI-native companies may compete by offering specialized tools for legal services, logistics, financial analysis, customer support, or software development. The economic test is not whether a product can generate a summary or answer a question. It is whether customers expand usage, reduce labor requirements, complete work faster, or become less likely to switch platforms. Health Care Health care applications span both clinical and administrative workflows. Examples include: Drug discovery and clinical-trial design Medical imaging and diagnostic assistance Clinical documentation and ambient transcription Patient scheduling and triage Prior authorization and revenue-cycle management Claims processing and fraud detection Remote patient monitoring and predictive analytics Clinical documentation is an especially clear example of point-of-use adoption. AI-enabled tools can listen to a patient encounter and prepare a draft note for clinician review. The potential value is not the transcript itself. It is the time saved, the quality of the record, and the possibility of reducing administrative burden. In drug discovery, the investment case is longer term and more uncertain. AI may improve target identification, molecule design, or trial recruitment, but development timelines, clinical validation, and regulatory approval remain decisive constraints. A better model does not eliminate the biological and commercial risks of bringing a therapy to market. Health care also demonstrates why application-layer investing requires regulatory discipline. As noted in analyses from the Boston Consulting Group and the American Hospital Association, adoption depends on workflow integration, data quality, clinician trust, safety monitoring, and accountability: not simply model performance. Financial Services Financial institutions have used quantitative models for decades. Newer AI tools expand the scope and speed of those systems across: Real-time fraud detection Anti-money-laundering surveillance Credit underwriting and risk assessment Insurance claims and pricing Customer service and call-center automation Research summarization and portfolio analytics Personalized financial guidance and product recommendations The strongest applications are often invisible to consumers. A model that prevents a fraudulent transaction or improves a claims review may create significant economic value without appearing as a standalone AI product. Financial services also impose a high standard of governance. Models used in lending, insurance, or advice must be evaluated for accuracy, fairness, explainability, data security, and compliance. A model that performs well on average can still create unacceptable outcomes for specific customer groups or during stressed market conditions. Advertising and Marketing Advertising platforms apply AI to both targeting and creative production. Systems can optimize bids, identify likely customers, generate multiple versions of an advertisement, and measure engagement across channels. The opportunity is substantial because advertising is already a data-intensive, software-mediated industry. AI can improve the allocation of marketing budgets and reduce the time required to produce and test creative assets. The risk is that these capabilities may become standard features rather than durable sources of excess returns. If every major advertising platform offers similar targeting and creative tools, the advantage may accrue primarily to platforms with the largest audiences, highest-quality data, and strongest distribution. Consumer Applications Consumer AI includes assistants, search, education, health and wellness, shopping, entertainment, content creation, and personal productivity. The most successful products will need to become part of a repeated

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Kevin Taylor

529 College Planning: 101

The Origin on 529s The origin story of the 529 program goes back to the Michigan Education Trust (MET) in 1986. A state-run program that supported colleges saving devoid of state income taxation.  529 plans are named after Section 529 of the Internal Revenue Code (IRC), which was added in 1996 to authorize tax-free status for ‘qualified’ tuition programs. The key reason savers enjoy the strategy is that earnings in 529 plans accumulate on a tax-deferred basis. Additionally, distributions are not taxed federally when the funds are applied to higher education and other associated expenses. The definition of other associated expenses is continuing to broaden. In 2015, it was expanded to include computers, in 2017, it included up to $10,000 annually in K-12 tuition, and in 2019 to include student loan payments up to $10,000 (over a lifetime) and costs of apprenticeship programs. Can a 529 plan be used at any college? You can invest in almost any state 529 plan, not just your own state’s 529 plan. This is an important discussion to have with your financial planner because while using your own state may make the most sense, there are important tax and investment considerations you should be made aware of. 529 plans can be used to pay for college costs and private schooling at any qualified school and several trade-school programs. Your choice of college is not limited by the state that sponsored your 529 college savings plan. You can be a Colorado resident, use the Nebraska 529, and send your student to college in New Hampshire. On our last count, there are more than 6,200 U.S. colleges and universities and more than 400 foreign colleges and universities that easily allow the use of 529s. Which states offer 529 plans? It’s up to each state to decide whether it will offer a 529 plan and what the taxation and limitations for savers might be. It is also up to the state to vet and sponsor the provider of that plan in a state. So 529 plans can offer wide changes from state to state, and there are strategies that might suit your InSight-Full® plan the best. You should understand the features and benefits of your plan before you invest and work with your CFP® to make sure you are getting the most out of the investments you are making. State and Federal Tax benefits The good news on taxation however is that there are only a few basic requirements to meet for the federal tax law, and some states offer state income tax incentives to investors as well.  A few states, including Colorado, offer state income tax credits for contributions to the state’s 529 plan. Research your state’s treatment of the 529 and how best to pair it with your overall financial plan. What can a 529 plan be used for? The most obvious application for these funds is for tuition and fees. But the program is actually far more attuned to the real costs of attending college. Books, supplies, equipment, computers, and sometimes room and board are also part of the expenses that can be covered. So the program becomes very flexible as the college picture starts to firm up. If your student gets a large scholarship, but it doesn’t cover room and board off-campus, the 529 might be able to step in and support that college experience. If everything is covered by sports, activities, academics, or work-study, then more can be left for the masters or doctoral program after a 4-year degree. The IRS also allows tax-free withdrawals of up to $10,000 per year, per beneficiary to pay for tuition expenses at private, public, and religious K-12 schools. This caveat allows parents and grandparents access to the tax benefits without needing to put money into investments for children that attend schools with tuition. You can simply use the 529 as a pass-through to capture the tax benefits then make the tuition payments accordingly. Additionally, tax-free distributions may be used to repay federal and private student loans up to a certain limit. How do I use my 529 plan? Using the distribution can be very open, or part of a rigid plan. Once you and the student are ready to start taking withdrawals from a 529 plan, most plans allow you to distribute the payments directly to the account holder. So the student can be reimbursed with a check personally, or more likely can have a distribution sent directly to the school. There is even a growing number of plants that support payments directly from your 529 accounts to another third party, such as a landlord. Read “using my 529 the right way” and “529: 102” to learn more. Remember, you will want to coordinate your distributions with your InSight-Full® plan, your CFP®, and your investment advisor to get the most out of your strategy. You will want to keep accurate records of your expenses, and will more than likely want to report contributions to or withdrawals from your 529 plan on your annual tax returns.

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Kevin Taylor

Section 1031 Exchange and Your Primary Residence: How They Can Work Together

When it comes to a 1031 exchange, your primary residence is generally excluded. According to the rules of Section 1031 of the Internal Revenue Code (IRC), property used for personal purposes, like a primary residence, doesn’t qualify for tax deferral. The law only applies to properties that are “held for productive use in a trade or business or for investment.” However, there are situations where your primary residence is part of a property with business or investment land, and in these cases, a Mixed-Use 1031 Exchange may apply. Mixed-use property and a 1031 Exchange A mixed-use exchange happens when the property being sold includes both a primary residence and land or structures used for business or investment purposes. Part of the property may qualify for a 1031 exchange in these scenarios, while the residential portion could be eligible for Section 121 benefits (more on that in a minute). Examples of mixed-use properties include: A home office where a business rents space in your house. A farm or ranch where you work the land as a business but live on the property. A duplex where you live in one unit and rent out the other. A single-family home with an accessory dwelling unit (ADU) that you rent out while living in the main home. As long as part of the property is used for business or investment, it could potentially qualify for a mixed-use 1031 exchange. The IRS Code: Section 1031 and Section 121 Here’s the breakdown: Section 1031 allows you to defer capital gains taxes on properties used for business or investment when you exchange them for similar properties. Meanwhile, Section 121 allows homeowners to exclude up to $250,000 ($500,000 for joint filers) of capital gains on the sale of their primary residence if they’ve lived there for at least two of the last five years. So how do you take advantage of both sections? It’s all about identifying your “principal residence”—which is typically your primary home (not your vacation home). Your primary residence can also include parts of a property that are used for business or investment. Key Questions About Combining Sections 1031 and 121 How is the Section 121 exclusion calculated? The calculation of the exclusion for your primary residence involves determining the original purchase price of your home, the cost of improvements, and the value of the residential portion of the property being sold. You can determine the value with a market analysis from a realtor or an appraisal. For joint filers, the exclusion can be up to $500,000, while single filers get a $250,000 exclusion. A common issue arises when a property has both a personal residence and a 1031-eligible business portion, and no value is explicitly allocated between the two. A current market analysis or other valuation methods can help. Consider factors like the per-acre value of the residential part compared to the larger investment property and the home’s insurance value. How is the homesite defined? When valuing the residential portion of a mixed-use property, it’s helpful to think of the land and features that contribute to your enjoyment of the home—this could include gardens, septic systems, small pastures, and more. Using aerial photos is often a smart way to determine the homesite’s boundaries and help make the valuation more precise. A Hypothetical Example Let’s walk through a simple example: Total sale price: $2,500,000 Residential portion: $800,000 Basis in the primary residence: $300,000 Section 1031 portion: $1,700,000 In this case, the primary residence portion is valued at $800,000, so the taxpayer could exclude the gain on that amount (up to $500,000 for joint filers, $250,000 for singles). Applying the 121 Exclusion to Debt Payoff One of the benefits of using the Section 121 exclusion is that you don’t have to reinvest the sale proceeds in another property. If there’s debt associated with the property, the Section 121 exclusion can help cover the debt payoff. In our example above, if the taxpayer owes $500,000 in debt, they can apply the 121 exclusion to cover that, meaning they don’t need to replace the debt with new debt in the 1031 exchange portion of the transaction. How is the 121 Exclusion Documented? The key to documenting the allocation of proceeds is ensuring there’s a clear separation between the 1031 exchange portion and the personal residence exclusion. The settlement statement from the sale will have line items showing both: one for “cash to exchanger (personal residence)” and another for “exchange proceeds to seller” (handled by the qualified intermediary). When Doesn’t Section 121 Apply? Section 121 won’t work if the property is part of a business held by a corporation or partnership—since these entities can’t own a primary residence. However, if you’re an individual or a disregarded entity like a single-member LLC or sole proprietorship, you can use the exclusion. It’s also possible to distribute the personal residence out of a business entity before the sale, but you’ll need to plan ahead—this needs to happen at least two years before the sale. Final Thoughts The Section 121 exclusion can give you a significant tax break by putting cash in your pocket without the need to reinvest. For mixed-use properties, taxpayers can use the Section 121 exclusion for the residential portion of the sale, while using Section 1031 for the business or investment portion. Keep in mind, though, that when participating in a 1031 exchange, your intent must be to hold the replacement property for productive use or investment in the long term. It’s crucial to consult with a tax or legal advisor when structuring a 1031 exchange or when considering any changes to your investment property.

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